Last updated: January 28th, 2026

 

1. Introduction

Lil Chef Bistro (“we”, “us”, or “our”) operates the website https://www.lilchefbistro.ca/ (the “Website”).

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

 

2. What personal information we collect

Depending on how you interact with the Website and our services, we may collect the following types of personal information:

• Contact information, such as name, email address, and phone number

• Order or catering request details, such as delivery information, event details, and special requests (when online ordering or catering forms are available)

• Communication details, including messages or enquiries you send us

• Technical information, such as IP address, browser type, device information, and operating system

• Usage data, such as pages visited and interactions with the Website

We only collect personal information that is reasonably necessary for the purposes described in this policy.

 

3. How we collect personal information

We collect personal information in the following ways:

• When you contact us via the Website, email, or phone

• When you submit forms on the Website, including future catering or ordering forms

• Automatically, through cookies and similar tracking technologies

• Through third-party services integrated into the Website, such as mapping or analytics tools

 

4. Why we collect personal information

We collect personal information for the following purposes:

• To respond to enquiries and communicate with customers

• To process and manage catering requests or online orders when these services are available

• To improve our services, offerings, and Website experience

• To understand how visitors use the Website

• To meet legal, regulatory, or operational requirements

Personal information is not used for purposes beyond those listed without obtaining additional consent where required.

 

5. Consent

By using the Website or providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below.

 

6. How we store, use, and disclose personal information

Personal information is stored securely and accessed only by individuals who require it for legitimate business purposes.

We may share personal information with trusted third-party service providers who help us operate the Website or provide services, such as:

• Website hosting and infrastructure providers (including Wix)

• Analytics providers (such as Wix Analytics)

• Mapping services (such as embedded map services)

• Payment, ordering, or catering platforms when those services are enabled

These service providers are required to protect your personal information and use it only for authorised purposes.

We may also disclose personal information if required to do so by law or in response to lawful requests by public authorities.

We do not sell or rent personal information.

 

7. Cookies, analytics, and third-party services

The Website uses cookies and similar technologies to ensure proper functionality and to analyse Website usage.

These may include:

• Essential cookies required for core Website functionality

• Analytics cookies, including those provided by Wix Analytics

• Third-party cookies, such as those set by embedded map services

Third-party services integrated into the Website may collect information in accordance with their own privacy policies. We do not control how these third parties collect or use data.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Website functionality.

 

8. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When personal information is no longer required, it is securely deleted or anonymised.

 

9. Accessing and correcting your information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Requests can be made by contacting us using the information below.

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10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our services evolve. Any changes will be posted on this page with an updated “Last updated” date.

 

11. Contact information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Email: lilchefbistro@shaw.ca
Business name: Lil Chef Bistro